Voice agents for procurement and logistics

Voice agents that call your supply chain.

In the language it speaks.

Heizen's agents phone your suppliers, transporters and dealers in Hindi, English and Hinglish. They chase POs, collect quotes and confirm trucks, then write every promise back to your ERP.

  • SOC 2 Type II
  • ISO 27001
  • Runs in your cloud

Live demo

Meet Ava

Ask about Heizen, or have her book you a meeting.

Trusted by teams across complex supply chains.

  • Unilever
  • ITC Limited
  • DHL
  • Godrej
  • Superfine Kitchen
  • Unicommerce
  • RAPHE mPhibr
  • Curefoods
  • Al Bahja Group
  • Tan90

The calls your team makes every day, made for them.

  • Supplier follow-ups

    Calls every supplier with an open PO, asks whether it ships on time, and records the new date and quantity when it won't.

  • RFQ chasing

    Rings each vendor on an RFQ until price, lead time, validity and terms are in, then lays the quotes side by side.

  • Supplier onboarding

    Collects GST, PAN and bank details on the call and checks them against the registries before the record is created.

  • Transport check-ins

    Confirms truck placement, vehicle number, driver and ETA, so planners stop calling transporters themselves.

From an open PO to a confirmed date.

  1. 1

    Plans the day's calls

    Reads open POs, RFQs and trips and picks who needs a call today.

  2. 2

    Calls in their language

    Hindi, English, Hinglish and more, on the phone or WhatsApp.

  3. 3

    Captures every promise

    Each date, quantity and price becomes a field, linked to the second of the recording it came from.

  4. 4

    Waits for your approval

    Anything that moves money or dates queues for a person on your team.

  5. 5

    Writes back to your ERP

    Updates SAP, Oracle or your sheets and sends the follow-up.

Agent

Hi Ramesh ji, calling from Northfield Foods about PO 7781. Is Friday's dispatch still on?

Supplier

Friday mushkil hai. Monday tak 4,000 cartons bhej denge.

PO
7781
Dispatch
Fri 6 Nov, moved to Mon 9 Nov
Quantity
4,000 cartons
Evidence
Recording at 0:41
Status
Waiting for buyer approval
A sample supplier call and the record the agent writes from it.
“Heizen came in, understood our workflows, and built without touching existing systems. We had a working prototype in 1 to 2 weeks and were live in production by week 8.”
Ramanjan Kanchapu
Manager, Supply Chain and Digital Transformation, ITC

Built for procurement teams who get audited.

A person approves what matters
Price changes, new dates and new suppliers queue for a buyer. The agent never commits your company on its own.
Every promise has a recording
Each captured commitment links to the moment in the call it came from, so a dispute takes one click to settle.
Runs where your data lives
Deploy in your own cloud and control access and retention. Heizen is SOC 2 Type II and ISO 27001 certified.
Nothing you can't inspect
Scripts, transcripts, tool calls and costs are visible for every conversation.

Hear it for yourself.

Ava picks up in a second.

Talk to her about Heizen and she'll book a meeting with the team. Prefer a calendar? Pick a slot yourself.

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